3/8/2024 Update from Change Healthcare

3/8/2024 Update from Change Healthcare

Change Healthcare has provided this update:

We expect to begin testing and re-establishing connectivity to our claims network on March 18, restoring service through that week.

https://www.unitedhealthgroup.com/newsroom/2024/2024-03-07-uhg-update-change-healthcare-cyberattack.html

Therasoft will continue to support and improve our workaround solutions, for now, we will continue to submit claims to our backup clearinghouse.


With Medicare/Medicaid some BCBS and some other Payers that require enrollment we will deliver those to Change Healthcare on the ETA of March 18. These will be our priority to get out on that date, the other payers we might hold off on sending through Change Healthcare until we are confident the claims are going through, we will continue to use our back up clearinghouse until that time.

Change Healthcare has confirmed that they are working with CMS to get these updates deployed as soon as possible. More updates to follow.