4/16/2025 - Zoom Incident - Issue with multiple Zoom Services

4/16/2025 - Zoom Incident - Issue with multiple Zoom Services

Zoom service is down.  Received the email below from Zoom reporting an issue, and that they are working to address it.  There is a link to check the status and it wont even open to the zoom website.  I'm not sure how long the service will be down.  We have the option to temporarily move the affected users to the Tsecurevideo option in Therasoft.  If you are a bundle customer or have the unlimited video room option on your account and you would like to move to the tsecurevideo option, please enter a support ticket and we will get you switched over.  Our support team is actively monitoring the situation with zoom as well as incoming tickets regarding the issue.  We will of course provide updates to you as new information becomes available.

Zoom

Issue with multiple Zoom Services

New incident: Investigating
We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided.

Time posted

Apr 16, 12:17 PDT

Components affected

Partial OutageZoom Contact Center - Global - Web Po...
Partial OutageZoom Meetings - Zoom Meetings
Partial OutageZoom Phone - Global - Web Portal (Adm...
Partial OutageZoom Website - Web Portal