Announcements
4/18/2024 Bulk Enrollment completed for these states and payers
Here are the payers that have been sent bulk enrollment to get era's coming into Therasoft. Cigna Aetna BCBS Virginia, Colorado, Connecticut, Georgia, Regence Washington, Maine, Illinois, Texas, Florida, Kentucky. We are still working on this list attached.
4/16/2024 Change Healthcare update
Good Afternoon, We have been contacting Change Healthcare in regards to when we will be able to get era's there is still no answer at this time however they do say we are close to getting them. I email them at least twice a week to see if there are any
04/06/2024 Change Healthcare Update
Good Afternoon, We have yet to hear from Change Healthcare regarding our claims going to them they are still working on testing and we have been told that starting next week they will contact vendors to start connecting to the system. We are still sending
4/1/2024 Change Healthcare meeting
Good afternoon, The plan per Change Healthcare is to have us up with claims first they are giving us by the end of the week as a timeline, and then they can restore era's following restoration of claims. We are still looking into another option to restore
4/1/2024 We are meeting with Change Healthcare today
We are meeting with the clearinghouse again today to get a new update on the ability to send claims, we will keep you updated.
Popular Articles
Adding New Insurance Carriers
The most important part of adding a new Insurance Carrier to your list is to first verify the Payer ID to be used through Change Healthcare. You can do a lookup using the following link but remember that you may not find it by name and may need to ...
How to add a new therapist/admin user to Therasoft.
To add a new user to Therasoft: 1. Go to Setup, Provider/Staff and click Add New a. Add the First Name, Last Name, Location, Address, Phone Number, Mobile Phone Number, Unique Email, NPI (if a therapist) b. Select Save c. Select Ok to the Enter ...
What does EDI, ERA and EOB stand for?
EDI stands for Electronic Data Interchange and allows us to submit your claims electronically. ERA stands for Electronic Remittance Advice and allows us to post your EOBs electronically eliminating paper. EOB stands for Explanation of Benefits and ...
Setting up your Client Portal and myTherapist app permissions
How to set up the Client Portal and myTherapist app permissions: On the Calendar, select your name in the Provider drop-down. Select the Portal Settings button. Select your Business hour start time from the drop-down. This will be the earliest time ...
PCI Compliance
The Payment Card Industry (PCI) Data Security Standards (DSS) is a global information security standard designed to prevent fraud through increased control of credit card data. Organizations of all sizes must follow PCI DSS standards if they accept ...