Client email - Please log in to pay for your session through your client portal.
'Send email for payment reminder' will automatically send the client an email that says "Please log in to pay for your session through your client portal" You can control this feature by going to the Calendar, clicking the button and then checking or unchecking the option under Client Portal Pages (see below).
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Adding A Client
From the calendar, use the “New Client” button to add your clients. The minimum you need to enter to register a client is First Name, Last Name, DOB, Mobile Phone or Email and Legal Gender. If you will be submitting insurance claims for this client, ...To Change the units used for a session
customer needs to access Therasoft while out of country
Please use: https://secure.therasoftonline.com/tms/Login.aspx or https://secure.therasoft.com/tms/Login.aspx to access Therasoft while traveling outside of the US. If you have any trouble please call our support line 888-435-8203 or send us an email ...Automatic Reminders not being sent
If you notice that your reminders have not gone out please submit a support ticket. We may already know and are working on them. But, we appreciate you notifying us in case we don't. If you don't see them going out by the end of the day please ...Unable to mark attendance or start a progress note from the calendar
Are you listed under the registration page as the provider? To check this please go to the Individual tab, View clients tab, Click on the client name, Click on the Provider box and make sure your name is there, if you are not able to access this area ...