Client email - Please log in to pay for your session through your client portal.
'Send email for payment reminder' will automatically send the client an email that says "Please log in to pay for your session through your client portal" You can control this feature by going to the Calendar, clicking the button and then checking or unchecking the option under Client Portal Pages (see below).
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If you notice that your reminders have not gone out please submit a support ticket. We may already know and are working on them. But, we appreciate you notifying us in case we don't. If you don't see them going out by the end of the day please ...Unable to mark attendance or start a progress note from the calendar
Are you listed under the registration page as the provider? To check this please go to the Individual tab, View clients tab, Click on the client name, Click on the Provider box and make sure your name is there, if you are not able to access this area ...Colors of the video camera for telehealth
gray = video session not started yellow = video session started green = video session complete/attendedNo Show/Cancelled Appts - How to mark them
1) If you DO NOT want to charge, then change the Status on the Calendar from Scheduled to No Show/Cancelled by Client or Cancelled by Provider and leave the Service the same. Click on the Pencil for that appointment Change the Status Click Change ...