Colors of the alarm clock for automatic appointment reminders
red = has not sent yet
green = sent successfully
blue = sent via email only
yellow = unknown (no status response from carrier)
black = failed
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What do the colors on the Calendar mean?
- A1 (All in One), A (Attendance), P (Payment), and B (Balance) can be Red, Yellow or Green. Red means not started Yellow means started but not completed Green means you have completed the task - N (Progress Note) can be Red, Yellow, Blue, Orange or ...Automatic Reminders not being sent
If you notice that your reminders have not gone out please submit a support ticket. We may already know and are working on them. But, we appreciate you notifying us in case we don't. If you don't see them going out by the end of the day please ...How to modify the default message for automatic appointment reminders
Go to Setup and then Provider/Staff Find your name and go to the right to click the Add/Edit button under the Appt Email At the top of the screen you have the option to select the template you want to modify - either the email template or SMS ...Auto Reminder times for appointments
Automatic Appointment Reminders are sent as follows: Eastern Standard Time (EST) 11 am Central Standard Time (CST) 10 am Mountain Standard Time (MST) 9 am Pacific Standard Time (PST) 8 am Alaska Time (AKST) 7 am Hawaii Time (HST) 6 amChanging appointment details - 2 ways
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