1. Go to Individual, Progress Notes and select the Client
2. Click PRI to the right of the first session
3. Select Corrected in the popup window, enter the ID or Reference # that is printed on the paper EOB, then click OK to continue.
4. Click PRI, as needed, for any additional sessions
5. Go to Insurance, View Claims
6. Click on Edit/Print (NEW HCFA), one claim at a time
7. Select Plain Paper and print it out (Unless the red and white is required and select "Pre Printed")
8. Go back to Insurance tab and select View Claims and delete the claim you have just printed so that it does not go out as a Duplicate claim electronically.