PCI Compliance

PCI Compliance

The Payment Card Industry (PCI) Data Security Standards (DSS) is a global information security standard designed to prevent fraud through increased control of credit card data. Organizations of all sizes must follow PCI DSS standards if they accept payment cards from the five major credit card brands - Visa, MasterCard, American Express, Discover. Compliance with PCI DSS is required for any organization that stores, processes, or transmits payment and cardholder data.  You must successfully complete your questionnaire to be considered 'compliant' and to avoid the non-compliance monthly fee.  
  1. Therasoft Support automatically completes the necessary PCI compliance questionnaire for your account as soon as it's approved, as well as the yearly reassessment that is due each year.
  2. You can verify the status of your accounts PCI Compliance by following the steps listed below
  3. If you have questions or would like additional information please contact Therasoft Support at 888.435.8203 or use this link to Submit a Ticket.
Steps to check PCI Compliance status:
  1. Follow this link www.clearent.com and click client sign-in at the top of the screen to sign in to your merchant account
  2. Once logged in, click the Data Guardian button on the left side of the screen

  3. On the next page, click Summary in the top right corner

  4. You will see your PCI Compliance status along with the date the questionnaire was completed


    • Related Articles

    • Clearent Card Acceptance Guide

      see attached

    • Compass Merchant User Guide

      see attached

    • Clearent Customer Support

      Click here for the Clearent Help Center Clearent Customer Support For account related questions about statements, billing, reconciliation, Compass, etc. 314.732.0515 or 866.435.0666 Option 1 customersupport@clearent.com EVERYDAY 7:00 AM - 11:00 PM ...

    • Update your merchant account bank info

      There are two ways you can update your bank account information. You can use this form and your request will be processed in 3-5 business days. However, to expedite your request, we recommend that you submit changes directly through the Compass ...

    • ACH processing fees

      Paya Check Services is an add-on service offered by Clearent. The product brief is attached, the prices are located on pages 3-4, and vary depending on how the transaction is processed. The options are as follows: paper guarantee deposit remote ...