Show Inactive Provider on the Calendar

Show Inactive Provider on the Calendar

To view the calendar of a user that has been moved to Inactive

1.  Go to Setup and select Provider/Staff
2. Make sure the Status is set to Active
3.  Go to the Calendar and select the Settings button
4.  Set the option Show inactive users with active Provider to True
5.  Set the option Selected Provider on calendar to True
6.  Select the Provider's name in the list - see screenshot

7.  Click Save at the bottom
8.  Select the Provider drop down box and verify you are able to select the Provider's name and view their calendar - see screenshot


 Screenshot-2021-06-03-173428.png
 Screenshot-2021-06-03-173454.png
 Screenshot-2021-06-03-173507.png
    • Related Articles

    • Colors for the background of the calendar for each provider

      Did you know that you can change the color of each provider in therasoft for the calendar view? Check it out under setup, provider/staff, click on the provider name and then you will see the color selection options on the right side, toward the ...
    • No Show/Cancelled Appts - How to mark them

      1) If you DO NOT want to charge, then change the Status on the Calendar from Scheduled to No Show/Cancelled by Client or Cancelled by Provider and leave the Service the same. Click on the Pencil for that appointment Change the Status Click Change ...
    • Show Calendar Slider Option in Calendar Settings

      Show Calendar Slider Setting 1.  Select the Settings button on the Calendar page 2.  Select the Show Calendar Slider option to turn this feature on/off  
    • Setting your appointment parameters on the Calendar

      The items you will want to set: 1. Go to the Calendar 2. Select your name in the Provider drop-down 3. Select the Setting button. a. Select your Business hour start time from the drop-down. 1. This will be the earliest time shown on your calendar b. ...
    • Unable to mark attendance or start a progress note from the calendar

      Are you listed under the registration page as the provider? To check this please go to the Individual tab, View clients tab, Click on the client name, Click on the Provider box and make sure your name is there, if you are not able to access this area ...