You do not have sufficient permissions to access these pages
If clients see this message when logging into the client portal - "You do not have sufficient permissions to access these pages"
The client's assigned provider will need to go to their Calendar in Therasoft and select the Portal Settings button to establish client privileges. These settings are user specific which means only the user or therasoft support will be able to make changes. Please refer to this kb article for additional information on Setting up your Client Portal and myTherapist app permissions
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Setting up your Client Portal and myTherapist app permissions
How to set up the Client Portal and myTherapist app permissions: On the Calendar, select your name in the Provider drop-down. Select the Portal Settings button. Select your Business hour start time from the drop-down. This will be the earliest time ...
How to Add the Client Portal to Your Website
Client Portal Login Screen Adding the Client Portal to your website allows your clients to easily log in, schedule appointments, and access their information. Follow the steps below to add your unique Client Portal link to any webpage. 1. Where do I ...