Merchant Account
View Credit Card Transaction history in the Clearent Merchant Portal
Click this link https://clearent.com/ and then the Sign In option at the top of the page Once logged in, go to Transactions/Card Transactions on the left side of the screen Enter the report criteria in the search fields and then click View Report The ...
ACH processing fees
Paya Check Services is an add-on service offered by Clearent. The product brief is attached, the prices are located on pages 3-4, and vary depending on how the transaction is processed. The options are as follows: paper guarantee deposit remote ...
Clearent System Status and Incident Reports
Click here >>> Clearent's System Status page Get email notifications whenever Clearent creates, updates or resolves an incident. Just click the blue Subscribe to Updates button at the top of the page and enter your email address.
Update your merchant account bank info
There are two ways you can update your bank account information. You can use this form and your request will be processed in 3-5 business days. However, to expedite your request, we recommend that you submit changes directly through the Compass ...
Compass Merchant User Guide
see attached
Clearent Card Acceptance Guide
see attached
PCI Compliance
The Payment Card Industry (PCI) Data Security Standards (DSS) is a global information security standard designed to prevent fraud through increased control of credit card data. Organizations of all sizes must follow PCI DSS standards if they accept ...
Credit Card Processing in 3 Easy Steps
Clearent Customer Support
Click here for the Clearent Help Center Clearent Customer Support For account related questions about statements, billing, reconciliation, Compass, etc. 314.732.0515 or 866.435.0666 Option 1 customersupport@clearent.com EVERYDAY 7:00 AM - 11:00 PM ...
Behavioral Health & Credit Card-on-File Payments
Behavioral Health & Card-on-File Payments Behavioral Health agencies and practices must constantly balance business practices (making sure they can collect payment for services) with the ethics of delivering superior care. Many agencies, as a ...
How to refund or void a credit card transaction
If within 24 hours (same day), you will void the transaction. If more than 24 hrs (next day). you will refund the payment amount. 1. Go to the date of service on the calendar and click on the P button for the appointment 2. You will then follow the ...